FQA
1. Can product specifications be customized?
We provide sample customization services.
2. Does the product comply with international certification?
All of our products comply with international standards, with electronic earphones labeled with ICAR certificates. Other products have certifications such as ROHS and SGS.
3.What is the minimum order quantity (MOQ)?
The minimum order quantity varies for different products. Please contact customer service before placing an order.
4. Discount policy for large orders?
When the order quantity or amount reaches a certain amount, we will have relevant preferential policies.
5. Can you provide samples?
We provide samples for free, but you will need to bear the shipping cost. We support express delivery with cash on delivery. (DHL,UPS, Fedex, etc.)
6.Is the quality of the sample consistent with that of mass production?
It must be consistent.
7.How long does the production cycle take?
Sampling takes 3 days, production takes 10-20 days, and preparation time for shipment is 5 days.
8.How to provide after-sales technical support?
We provide one year of technical services.
9.Can a formal contract be signed?
Sign electronic or paper sales contracts according to customer requirements.
10. Are you a manufacturer?
We have our own factory with the latest production equipment in the industry and support on-site factory inspections.